To help you understand what to expect with this transition, you can find answers to a few Frequently Asked Questions here.
Text-to-911 is the ability to send a text message from your mobile phone or device to the closest emergency call center. The 911 center then texts you back to ask for the type of emergency and your exact location. All four major wireless providers (Verizon, AT&T, Sprint, & T-Mobile) now offer the service, but current availability depends on the area of the state where you live.
The Text-to-911 resources page show the areas of Virginia that offer or will soon offer the new emergency service. Check out the link for interactive or PDF maps.
If Text-to-911 is not available or planned for your area, contact or visit your local 911 Center or Public Safety Answering Point and express your interest in the service.
We are very pleased to launch our new Virginia Relay site, which has been designed to be mobile-responsive. This means you can get the same great web experience on desktop, laptop, tablet or other mobile device. There have also been some sections added to the site, so be sure to check out the new menu.You will be able to:
Like Us on Facebook to get Virginia Relay news and alerts in your feed.