Latest News

July 31st Virginia Relay welcomes Hamilton Relay as the new Telecommunications Relay Service (TRS) provider for Virginia

To help you understand what to expect with this transition, you can find answers to a few Frequently Asked Questions here.

July 16th Text-to-911 Coming to Virginia!

Text-to-911 is the ability to send a text message from your mobile phone or device to the closest emergency call center. The 911 center then texts you back to ask for the type of emergency and your exact location. All four major wireless providers (Verizon, AT&T, Sprint, & T-Mobile) now offer the service, but current availability depends on the area of the state where you live.

The Text-to-911 Coverage Map shows the areas of Virginia that offer or will soon offer the new emergency service. Check back monthly for updates to the map.

If Text-to-911 is not available or planned for your area, contact or visit your local 911 Center or Public Safety Answering Point and express your interest in the service.

For additional information on Text-to-911, review our Frequently Asked Questions sheet or visit the Federal Communications Commission website at www.fcc.gov/text-to-911.

March 15th Welcome to our new site!

We are very pleased to launch our new Virginia Relay site, which has been designed to be mobile-responsive. This means you can get the same great web experience on desktop, laptop, tablet or other mobile device. There have also been some sections added to the site, so be sure to check out the new menu.

You will be able to:
  • Get emergency alerts from the State and Federal government
  • Watch videos about the latest services and programs from Virginia Relay
  • See the latest news from the offices of VDDHH, Virginia Relay, and the FCC
  • Read current and past issues of The Communication Connection, the newsletter of Virginia Relay and Virginia Relay CapTel

February 15th Follow Virginia Relay & Virginia Relay CapTel on Social Media

Like Us on Facebook to get Virginia Relay news and alerts in your feed.

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