About Virginia Relay CapTel

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Designed for people who have difficulty hearing over the phone, CapTel works like any other phone - with one important difference. Using the latest in voice recognition software, the CapTel phone displays every word the other person says. So you can hear what is being said and read word-for-word captions of your conversation on the CapTel phone's display screen.

Best of all, the CapTel captioning service is free. Spanish-to-Spanish CapTel is also available.

You can benefit from CapTel if you are:

  • Deaf with understandable speech
  • Someone with a Cochlear implant
  • Hard of Hearing
  • A Voice Carry-Over user
  • A late-deafened adult
  • Someone who can no longer use an amplified phone

Find out more...

Contact Virginia Relay Customer Service at 1-800-552-7917 (voice/TTY) to find out how to obtain a CapTel phone. No-cost and reduced-price phones are available to those who qualify through the Technology Assistance Program.

Contact Virginia Relay Customer Service at 1-800-552-7917 (voice/TTY) to find out how to obtain a CapTel phone. No-cost and reduced-price phones are available to those who qualify through the Technology Assistance Program.