Virginia Relay enables people who are deaf, hard of hearing, DeafBlind, or have difficulty speaking to communicate by TTY (text telephone) or another assistive telephone device with anyone who uses a standard phone.

About Virginia Relay

A free public service, Virginia Relay enables people who are deaf, hard of hearing, DeafBlind or have difficulty speaking to communicate with standard telephone users. The conversation is relayed between the two by a specially trained Virginia Relay Communication Assistant (CA).

Relay services are available 24 hours a day, 365 days per year, with no limit on the number or length of calls a user may make. By law, every call is handled with the strictest confidentiality. Special features are available for individuals who have difficulty speaking, as well as Spanish-speaking and sign language users.

Anyone can make a Virginia Relay call just by dialing 7-1-1.

Save Time with a Relay Choice Profile

Open README file with EdgeVirginia Relay users can establish a personal profile that automatically lets the CA know their communication preferences, such as connection mode, customized greetings, frequently dialed numbers and long-distance billing information. All Relay Choice Profile information is kept confidential, and Multi-User Relay Choice Profiles are available for several users calling from the same business or residence.

Relay Choice Profile

Join Virginia Relay Partner!

Connect your business with thousands of Relay users by joining Virginia Relay Partner, a free support program for Virginia-based businesses.

Learn More

VA Relay Survey

VDDHH and Hamilton Relay seek your feedback on using Virginia Relay. Please take a few minutes to complete the online survey here -

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